Who we are
Cafe Twin is a European brand specialising in accessories for custom, vintage and café racer motorcycles. Our website is: https://cafetwin.com
What data we collect and why
Comments
When visitors leave a comment, we collect:
- Data entered in the form
- IP address
- Browser user agent string (for spam detection)
An anonymised version of the email address (hash) may be sent to the Gravatar service to check whether you use it. Their privacy policy is available here: https://automattic.com/privacy
Media
Avoid uploading images with geolocation data (EXIF GPS). Visitors may be able to extract this information.
Contact form
Data submitted via the contact form is used exclusively to respond to enquiries and is not shared with third parties.
Cookies
We use cookies to improve the user experience. For example:
- Cookies to save name/email/website in comments (valid for 1 year)
- Temporary cookie for login
- Cookies for screen display options (valid for 1 year)
- Login cookies ("Remember Me") for 2 weeks
Cookies do not contain sensitive information and can be deleted through your browser settings.
Embedded content
Some articles may include content (videos, images, articles) from other websites. These websites may collect data and track your interaction if you have a connected account.
Analytics
We use analytics tools to improve site performance. The data collected is anonymised and does not identify the user.
Who we share your data with
We do not share your personal data with third parties, except where necessary for:
- Spam prevention (e.g. Akismet)
- Order logistics and shipping
- Secure payment services (Stripe, PayPal, etc.)
Data retention
- Comments and their related metadata are retained indefinitely.
- Registered users can view, edit or delete their own data (except the username).
- Administrators can see and edit profile information.
User rights
You have the right to:
- Request a copy of your personal data
- Request the deletion of all your data (excluding information required for legal or tax purposes)
- You can send the request to: [business contact email]
Where we send your data
Comments may be checked through automated spam detection services.
Data security
We adopt technical and organisational measures to protect your data, including:
- SSL encryption
- Restricted access to personal data
- Secure hosting
Contact information
For any privacy-related request:
- Hello@cafetwin.com
- Via Mesula 12 - 00158 - Rome
Other information
- We do not receive data from third parties for profiling.
- We do not use automated decision-making systems.
- We do not process sensitive data.
- We fully comply with GDPR regulations.
