At Cafe Twin, returns are free and easy to manage.
We believe that buying motorcycle accessories online should be a safe and stress-free experience: that's why we offer the possibility to return items at no additional cost, within the specified terms, directly through our dedicated portal.
Just a few steps are needed to generate the label and arrange the return shipment. Once we receive and check the product, we quickly process the refund.
Transparency, speed and zero hassle: because customising your bike should be a pleasure, not a risk.
At Cafe Twin, shipping is clear, fast and with no surprises.
Orders with products in stock are prepared in about 2 working days. Delivery in Italy usually takes 2 working days, while for Europe the average is 4–5 working days.
We always recommend checking the product page to see if the item is ready to ship or if it requires 7/15 working days shipping time, so you know the exact timeframe before purchasing.
Shipping costs are automatically calculated at checkout based on the destination. You will always receive the tracking number as soon as the parcel is handed over to the courier, so you can track every stage.
Reliability, transparency and guaranteed timings: because when you order an accessory for your motorcycle you just want to focus on fitting it.
At Cafe Twin, we are always available, directly and quickly.
You can contact us by email for any enquiries about orders, product compatibility, shipping or returns. We respond as quickly as possible with clear and precise information.
For even more immediate support, you can use our “Apple” chat bot, available on the website to help you with questions about products, availability, delivery times and general information. It’s a fast and convenient tool to get real-time answers.
Getting in touch with us is simple: straightforward assistance, without unnecessary steps.
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