Shipping times and costs
Standard shipping in Italy with BRT:
Processing times: 2 working days
Shipping times: 2 working days
Standard Italy shipping costs:
- 6.9 € for shipments from 0 to 2 kg
- € 7.90 for shipments from 2.1 to 5 kg
- € 9.90 for shipments from 5.1 to 10 kg
- € 12.90 for shipments from 10.1 to 25 kg
- € 17.90 for shipments from 25.1 to 50 kg
+6 € for payment on delivery (cash on delivery)
Click & Collect: Delivery in the shop is free
Times are related to the products available in stock, all products with green traffic lights.
Standard Europe shipping with BRT:
Processing times: 2 working days
Shipping times: 4 working days
The cost of shipping is calculated at the check out based on the best rate of the BRT couriers and Poste Sda
Times are related to the products available in stock, all products with green traffic lights.
By purchasing online you can pay with:
- Paypal
- Credit card of the Visa, Mastercard and Maestro circuit
- Postepay card
- Mark
- Bank transfer
- Scalapay
- Amazon Pay
- Google Pay
- Apple Pay
The ordered items are carefully packaged with the appropriate packaging and entrusted for shipping to the BRT courier
The courier takes the delivery indicatively within 2/20 working days from the date of confirmation of the availability of the items.
Deliveries in Calabria, Sicily and Sardinia may take a few more working days.
Although we try to improve the service we offer more and more, slight delays may occur in periods such as sales, Black Friday, special promotions.
Contact our customer service for punctual information on your delivery area.
The goods are sent by our central warehouse in Italy.
If the ordered items are not all available, these will be shipped by different warehouses without any further cost for the customer.
If at the time of delivery the recipient is absent, the courierBRT He will leave a failure of non -delivery.
You can agree on delivery for the following days by connecting to the BRT portal.
After 5 days of stock in the Botta warehouses, non -delivery deliveries will be sent back to the sender shop.
You can check the trend of your shipment via the car letter number on the site:
At the departure money from our warehouses you will receive the tracking number of the shipment to monitor the position of your package.
The sending is made to the address you have specified in the order, so we recommend that you indicate with great precision the details of your address:
- Name and surname, or company name indicated on your bell (e.g. Mario Rossi c/o Diamanti jewelry)
- Address: via, square, etc. without abbreviations (eg via Alessandro Volta)
- Civic number: it must always be specified, if it is not present indicates snc (without civic number)
- Cap: Indicates the specific cap of your municipality or fraction
- Municipality: indicates the name of the Municipality and any fraction
- Province: indicates the abbreviation of your province
We remind you to provide us with an address where the courier can find someone who withdraws the package at the time of delivery.
If you cannot receive the package at your home, indicate the address of a person of your trust (relatives, friends) or if possible of your workplace.
At the time of delivery, we recommend that you verify that the neck and tape used for closure is in good condition and without tampering.
For more information write to Hello@cafetwin.com
