At Cafe Twin, returns are free and easy to manage.
We believe buying motorcycle accessories online should be a safe and stress-free experience: that’s why we offer the option to return items at no extra cost, within the applicable time limits, directly through our dedicated portal.
It only takes a few steps to generate the label and arrange the return shipment. Once we have received and checked the product, we quickly proceed with the refund.
Transparency, speed and zero hassle: because customising your motorcycle should be a pleasure, not a risk.
At Cafe Twin, shipping is clear, fast and with no surprises.
Orders containing products in stock are prepared in around 2 working days. Delivery in Italy generally takes 2 working days, while for Europe average delivery times are 4–5 working days.
We always recommend checking the product page to see whether the item is ready to ship or has shipping times of 7/15 working days, so you know the exact timing before purchase.
Shipping costs are calculated automatically at checkout based on the destination. You will always receive the tracking number as soon as the parcel is handed over to the courier, so you can follow every stage of the delivery.
Reliability, transparency and guaranteed lead times: because when you order an accessory for your motorcycle, you only want to think about fitting it.
At Cafe Twin, we are always available, directly and quickly.
You can contact us by email for any request regarding orders, product compatibility, shipping or returns. We reply as quickly as possible with clear and accurate information.
For even more immediate support, you can use our chat bot “Apple”, active on the website to help you with questions about products, availability, delivery times and general information. It is a quick and practical tool for getting real-time answers.
Speaking with us is simple: practical support, with no unnecessary steps.